Privacy Policy

At GoGoOption ("we," "us"), we prioritize your privacy while delivering exceptional lighting experiences. This policy outlines how we collect, use, and protect your information when you visit gogooption.com or purchase our products.

1. Information We Collect

  1. Personal Data: Name, email, shipping address (100 High St, Boston, MA 02110), and payment details when you order.
  2. Browsing Data: IP address, device type, and cookies to enhance site functionality.
  3. Voluntary Data: Feedback submitted via email (support@gogooption.com) or contact forms.

2. How We Use Your Information

Purpose Legal Basis
Process orders & shipments Contractual necessity
Respond to inquiries (via email) Legitimate interest
Improve website/user experience Consent (via cookie banner)
Send marketing (if opted-in) Explicit consent

3. Data Sharing & Third Parties

We never sell your data. Limited sharing occurs with:

  1. Payment processors (Stripe, PayPal) for transactions
  2. Shipping carriers (FedEx, DHL) for delivery
  3. Analytics services (Google Analytics) with anonymized data

4. Your Rights

You may:
✅ Access or delete your data
✅ Opt-out of marketing emails
✅ Withdraw consent (email support@gogooption.com)
✅ Lodge complaints with supervisory authorities

5. Cookies

We use essential, functional, and analytics cookies. Manage preferences via our Cookie Banner or browser settings.

6. Data Retention

We retain information:

  1. For active customers: Until account deletion
  2. Order records: 5 years (tax/compliance)
  3. Inactive accounts: Deleted after 2 years

7. International Transfers

Data may transfer globally but is protected under GDPR-standard safeguards.

8. Children’s Privacy

Our services target adults (18+). We do not knowingly collect data from minors.

9. Security Measures

We implement:

SSL encryption

PCI-DSS compliance for payments

Regular security audits

10. Policy Updates

Changes will be posted here. Material updates trigger email notifications (if subscribed).

11. Contact Us

For privacy requests or questions:
📧 Email: support@gogooption.com